In this statement we explain which Personal Data we collect and where we use it for. We also explain on how you will be able to inspect, change and remove this data. We find it important that you are aware of this, and advise you to carefully read this statement.
Our contact information:
Seal & Go
Luzernestraat 69
2153 GM Nieuw-Vennep
Telephone: +31 252 629 323
Mail:info@sealandgo.com
Personal Data
Your Personal Data is all the information about you and with which you are directly or indirectly identifiable.
Processing Personal Data
Collecting, recording, organizing, storing, updating, modifying, retrieving, consulting, using, providing by means of forwarding, dissemination, or any other form of provision, bringing together, relating to one another, as well as shielding, erasing or destroying your Personal Data.
When you fill out our contact form, you will be asked to share the following information with us:
– Name
– E-mail address
– Telephone number
When you request access to our business website, you will be asked to share the following information with us:
– Name
– E-mail address
– Linked-In
– Telephone number
– Position
– Company Name
– Whether you are an employee or owner
– Any available investment amount
– Country or airport of interest
When you buy an Online Sealing Ticket through our Website, you will be asked to share the following information with us:
– Name
– Address
– E-mail address
– Phone number
– Purchase information (e.g. purchase date or product type)
Customer Account
We will create a Customer Account for you in our system. This contains your personal information, such as name, billing address and telephone number. This means you do not have to re-enter all your data every time you place a new order. In your Customer Account you will also find information about your previous orders. You can log in with your e-mail address and personal password. We will not provide the data linked to your username to third parties, unless this is necessary for the execution of your agreement with us, or if this is required by law. In case of suspicion of fraud or abuse of our website, we are allowed to hand over your personal data to the competent authorities.
Payment Information
We use a secure payment environment in which you are able to pay in various ways. You always pay from a secure payment environment (an SSL connection that you can recognize by the «green lock» in your browser). When purchasing an Online Sealing Ticket, you will be asked to provide your payment information. This personal data is collected and processed directly by our external Payment Provider. This Provider is responsible for processing your payment information within the restrictions set by law. For more information about how your payment information is collected and processed, please refer to the Privacy Statement on the website of our Payment Provider Multisafepay (https://www.multisafepay.com/privacy-cookies/).
Google Analytics
This website uses Google Analytics, a web analysis service offered by Google Inc. («Google»). Google Analytics uses «cookies» (text files placed on your computer) to help the website analyze how visitors use the site. The anonymous information generated by the cookie about your use of the website is transferred to, and stored by, Google on servers in the United States. Google uses this information to keep track on how this website is used, to create reports on website activity for the owner of this website (Seal & Go) and to offer other services with regard to website activity and Internet usage.
Google may only provide this information to third parties if Google is legally required to do so, or insofar as these third parties process the information on Google’s behalf. Google will not combine your IP address with other data held by Google. You can refuse the use of cookies by choosing the appropriate settings in your browser. However, we would like to point out that if you do, you may not be able to use all the possibilities of this website.
By using this website you consent to the processing of data by Google in the manner and for the purposes described above.
Hotjar
We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device IP address captured and stored only in anonymised form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy.
Purposes
We process your personal data for the following purposes:
– To contact you to answer your questions or complaints;
– To be able to contact potential business partners;
– To provide access to our business website;
– For the purpose of selling an Online Sealing Ticket;
– To be able to deliver business products or equipment to you;
– For your account on our website;
We only process personal data necessary for these purposes.
We may also process your personal data to comply with legal obligations, to improve our services, to handle complaints and to prevent fraud. We do not create profiles of you and do not make automated decisions that could have significant consequences for you.
Your rights
Pursuant to Article 13, paragraph 2, sub b, of the General Data Protection Regulation (AVG), everyone has the right to inspect and rectify their personal data or limit their processing, as well as the right to object to the processing and the right to data transferability. You can exercise these rights by contacting us at info@sealandgo.com.
You will receive a response on your request, within four weeks. Is your Personal Data incorrect, incomplete, not relevant for the purposes for which they have been used or otherwise contrary to the AVG or other legislation? Then you are entitled to correction of your Personal Data. Correction means improvement, addition, removal or protection of your Personal Data.
In addition, you have the right to object to the processing of your Personal Data, the right to have less data processed, the right to withdraw your data and the right to data portability. Send your request to info@sealandgo.com. You will receive a response to the request within four weeks. We would also like to point out the right to file a complaint at the AVG.
Safety
Personal Data is personal and must remain so. We find it just as important as you that your Personal Data does not end up on the street or is processed unlawfully. That is why we apply all possible technical and organizational measures to safely process your Personal Data. To be able to protect your Personal Data, we use security software such as a virus scanner and firewall, passwords for electronic systems, a secure Internet connection, backups and encryption.
Data retention period
We do not store your personal data for longer than strictly necessary for the implementation of the purposes. The collected Personal Data is used and stored for the duration as determined by Dutch law.
General Terms and Conditions
Our General Terms and Conditions have been deposited at the Dutch Chamber of Commerce.
Our General Terms and Conditions for Online Sealing Tickets can be found here.